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Job title : Technical Support Executive

Questions being asked in the interview :

1. What is BIOS?
Ans:BIOS stands for Basic Input-Output System and is pronounced as “Bye-Ose“. The BIOS is available on all the computers. It makes sure that all the components of the computer can function together. It has information about all the hardware components in the Computer. BIOS can also be called as a Special Software that interfaces the major hardware components of a computer with the Operating System. It is usually stored in a Flash Memory Chip on the Motherboard.

2. What are the Hardware Components of a Desktop Computer / Laptop?
Ans:The Hardware Components of a Desktop Computer / Laptop are as follows:
1. The Processor (CPU)
2. Motherboard
3. RAM (Random Access Memory)
4. Power Supply – SMPS (Switch Mode Power Supply)
5. Hard-disk Drives
6. CD/DVD-ROM Drives
7. Floppy Disk Drive
8. Sound Card
9. Graphics (Display) Card
10. Keyboard
11. Mouse
12. Monitor

3.What are Hard-Disk Partitions?
Ans: Partitions are used to Divide a Hard-disk drive into smaller segments as required by the user and for better management of the space in it.

4. Difference between RAM and ROM?
Ans: RAM (Random Access Memory) – is used to temporarily store information that the computer is currently working on.ROM (Read Only Memory) – This is a Permanent type of memory storage used by computers for important data which never changes. (Example: BIOS)

5. What would you check if there is no sound from your computer? (Audio not working)
Ans:1. Check for cable connections
2. Check for power to the speakers
3. Check for volume control
4. Check for device drivers

(Written on: 21.10.2015)

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