A quality assurance personnel is responsible for ensuring that products and services meet the established standards set by the company.
Duties include maintaining strong overall quality control of products made by the company adhering to reliability, performance and customer expectation.
A company depend on quality assurance (QA) to deliver deliver high-quality products and services to their customers. A quality assurance personnel ensures that the final product observes the quality standards. In general, these professionals are responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the delivery of satisfactory outcomes.
It is up to the QA specialist to apply corrective actions in case of defects found.
Important : These are some basic guidelines and tips.
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Working together with a Quality Assurance (QA) team to assess product problems and brainstorm solutions.
Checking that raw materials or components involved in the production process are of suitable quality.
Inspecting production machinery and employees to make sure the production process runs smoothly.
Writing production plans that minimize risk of mistakes during production.
Estimating time involved in assuring quality of each products.
Meeting project deadlines.
Writing and reviewing testing plans.
Performing stress tests that expose the product to increased temperature, vibration, and humidity.
Investigating causes of defects that occur during the testing phase.
Assessing whether employees need training to prevent mistakes during production.
Creating test plan automation procedures.
Suggesting improvements to company infrastructure and processes to prevent future mistakes during production.
Communicating with Quality Control about existing defects and how to prevent them in future products.
Communicating with other departments such as project management and engineering to coordinate scheduling for QA testing.
Reporting discovered defects to all relevant departments for correction.
Applying technical skills related to the product being tested (knowledge of programming languages to software QA, knowledge of machinery for hardware, etc.).
Conforming to regulations and international standards when it comes to testing and quality assurance.
(Source : Monster.com)
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Quality assurance (QA)and quality control (QC) both play vital and distinct roles. Understanding of them can help the organization in delivering the best products possible.
Difference :
Quality assurance (QA) are actions taken to design and manufacture a safe and effective product by building quality controls into the product life cycle. Quality control (QC) are test procedures used to verify that a product is safe and effective after manufacturing is done.
Both QA and QC are necessary.
You can not test quality into a product by relying on QC alone.
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