Tele-caller

What is the basic role of tele-caller?


  • Tele callers are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication.

  • As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

  • Your voice is most critical tool in telecalling so use it as your advantage. Always be pleasant and your smile should reflect from the phone when you speak. Speak clearly and do not get nervous. Be friendly and address the client by their name.

  • Some more information about Tele-caller

    Important : These are some basic guidelines and tips.


    1.

  • 1. To know the objective fully.
  • 2. Being prompt and positive.
  • 3. Courtesy is the best thing.
  • 4. Knowledge : About your company and your potential customer.
  • 5. Building rapport through feedback and follow-up

  • 2.

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